Frequently Asked Questions
What is Tangleknot made from?
Each bag is handwoven from a high-performance outdoor fabric chosen for its exceptional strength, lightness and durability. Originally developed for demanding outdoor environments, it’s designed to withstand everyday life.
Is it waterproof?
Yes. The material is waterproof and non-absorbent, making it ideal for everyday use.
How do I clean my bag?
Everyday spills wipe away with ease. Simply rinse with water or wipe clean with a damp cloth, then leave to air dry.
Will the bag lose its shape?
The woven construction is designed to hold its shape while remaining lightweight and flexible. With use, the bag may soften slightly, while the ribbed sides help it retain its structure.
How much can it carry?
Tangleknot bags are designed to carry substantial weight with ease. Whether you’re packing for a weekend away, carrying groceries or heading to the beach, they’re built for everyday life.
Which size should I choose?
Daily – Ideal for everyday essentials, work days, lunch out and a light layer.
Shopper – Our everyday carryall. Perfect for markets, travel and daily life.
Weekender – Our largest size. Designed for weekends away, travel and days that call for more.
Are the features the same across all sizes?
Yes. Every Tangleknot bag includes the same thoughtful details: a zip closure, interior pocket, D-ring for keys and a luggage strap. The only difference is size, so you can choose the one that best suits the way you carry.
Does the bag fold flat?
Yes. Every Tangleknot bag folds flat, making it easy to pack in a suitcase or store when not in use.
Is every bag handmade?
Yes. Every Tangleknot bag is sewn by hand, so slight variations in size and finish are part of its character.
Do you ship internationally?
Yes. We ship worldwide. Shipping costs and delivery times are calculated at checkout.
How long will my order take to arrive?
We aim to dispatch all orders as quickly as possible. Once your order has shipped, you’ll receive a confirmation email with tracking information.
Can I return my order?
Yes. If you’re not completely happy with your purchase, you may return it within 14 days of delivery, provided it is unused and in its original condition.
How can I get in touch?
We’d love to hear from you. Send us a note via our contact form.